The iCare HOME is designed to be easy to use. Below are links to easy-to-follow tutorials on how to use the iCare HOME device. As you’ll see, with just a few simple steps, you can measure your own IOP! All data is collected by iCare HOME and shared with your doctor.

iCare HOME Video Tutorials

Introduction to iCare

iCare HOME Instruction Video 1

iCare HOME Instruction Video 2

iCare HOME Product Manuals

Frequently Asked Questions

 

If you have ANY questions or concerns, Please contact MyEyes directly – DO NOT CONTACT iCARE! They do not have the ability or capacity to help with HOME questions!

What if I am having trouble with my iCare Home, who should I contact?

PLEASE DO NOT CONTACT iCARE. Should ANY questions arise, please feel free to contact MyEYES and we will assist you.

Why should I rent the iCare HOME?

By taking measurements at home, you and your doctor will learn how your IOP varies at different times throughout the day. This data can guide treatment decisions, medication changes and be utilized to better understand the risks to your vision. This data will be shared with your doctors upon completion and return of the iCare HOME and can be invaluable to helping you manage your disease.

Is It Safe or are there any Risks?

YES it is safe and NO, there are no Risks. The Icare HOME is safe when used according to its indications for use and in accordance with its labeling. It is approved for use by patients at home by the FDA under rigorous testing. There is minimal risk to the patient. It is safe for use by practically everyone. If you have any specific concerns, please consult with your ophthalmologist.

Does it Hurt?

NO. The probe briefly touches the cornea without the need for any eye drops and without one feeling anything. The HOME records a measurement faster than you can blink.

Does renting or buying the iCare HOME require a prescription?

YES. You are required to submit a prescription to either rent or purchase the HOME.

Should I RENT or BUY?

Renting keeps costs low and allows you to get a snapshot of your IOP to discover if your pressures are a factor influencing your glaucoma. It can also be covered by your HSA. Buying a HOME is more money upfront but allows you to track your pressures continually over an extended period of time.

How do I see my Measurements?

You can use the included phone to upload your data to the iCare Clinic platform, where you can view your measurements on a graph and table. If you want to do this, just let us know and we can send you an email link to login to the online software. If you don’t care to track your measurements, they will be downloaded when you send your HOME back to us and we will email you (and your doctor) a color copy of your results.

How much does it cost to Rent or BUY?

Right now it is about $250/week to rent and $2650 to purchase.

How does my Doctor receive my data?

Your doctor will receive a color copy of your results emailed to them once your rental period ends.

Does Insurance or an HSA cover the rental?

Currently we do not deal with insurance companies. However, most HSA accounts allow for reimbursements to the patient for renting DME (Durable Medical Equipment). The HOME is considered an RPM (Remote Physiological Monitoring device) and it’s CPT code is: 99453, 99454 & 99457

What if I don't want to view my measurements, does the iCare HOME store all the readings?

YES. The Home can store thousands of measurements, and will keep them secure until they are uploaded to the Clinic software.

How long does it take to get an iCare HOME?

Once you complete the rental process, it usually only takes a few days to receive your device on your doorstep, nationwide.

Can I contact iCare for help?

NO. iCare is simply the manufacturer of the device. They are not responsible for, nor equipped to handle HOME rental questions. Please do not contact them. MyEYES is always available to walk you through any question or concerns you may have. Send us an email or fill out a contact form from the website.

What if my Doctor doesn't want to monitor my data, can I still buy or rent an iCare HOME?

YES. Sometimes your doctor doesn’t want to worry about keeping track of your measurements whether short term or long, they are most interested in the data you will be collecting. So long as they write you a prescription for the device as a patient you can still rent or purchase your own device. You can then present your data to them at your next appointment.

How do I know what my adjustment knob measurements are?

Initially you will be able to figure out your measurements once you watch the instructional videos regarding the proper positioning of your HOME. You can always adjust them out to around 9 on top and bottom to start. An easy way to determine the correct distance is making sure that the tip of the probe is just beyond your eyelashes or approximately ½” from your cornea. The device will give you short beeps if you’re too close and long beeps if you are too far away. Once you find the correct position, don’t adjust them anymore, just carefully place your HOME in the case and gently close the lid. You can keep it stored this way to preserve your adjustments.

Is there an App?

YES. You can find the iCare HOME app on google play. The app is designed to be a quick resource guide you can access directly from your phone or tablet.

What if I need help using the iCare HOME?

Please contact us for any questions you may have. You can do this via our website; MyEYES.net/contact us or email us at Info@MyEYES.net. We would be more than happy to help.

How many probes should I use?

You can use a probe to complete unlimited daily measurements on each eye if kept clean and secure in the device and in its case. Some patients use the same probe for days at time with no problems. iCare suggests changing probes after each measurement to keep them clean.

If I have had eye surgery, can I still use the iCare HOME?

YES. Under normal circumstances, the HOME device can be used with no risk to the patient. However, If you have any concerns or questions you should consult with your ophthalmologist.

Is the iCare HOME portable?

YES. One of the biggest advantages of the HOME is that it is portable. It comes in a protective case and can be taken just about anywhere. Whether you are taking measurements at home or if you take it on a hike, your HOME is ready to record measurements.

How do I send the iCare HOME back?

Simply repackage the HOME in the box it came with and attach the return label. Then drop it off at any USPS or UPS store the next business day after your rental period ends.

How do I know if I have the iCare HOME positioned correctly?

While looking directly at the probe, you should see a nice concentric green circle. This indicates that it is lined up with your pupil correctly. You can then Hold the measurement button down for 6 rapid measurements, or push it each time for individual ones. The Device will give you a green check mark and long beep to let you know you completed the measurement correctly.

Does it matter which eye I measure first?

NO. The HOME knows which eye you are measuring. It doesn’t matter which eye you start with. You just have to remember that you must complete 6 measurements and get a long beep with the “done” green check mark light, before moving to the next eye or repeating the measurement on the current eye. You can take as many measurements from either eye as often as you like.

Can I use my own phone or tablet to upload measurements?

YES. If you own an Android tablet or phone, you can simply go to the google play store and download the iCare Patient app. Once installed and your phone or tablet is connected to the internet you use the included cable plugging the “Host” end into your phone or tablet and the “Cable Connection” into the HOME device (the port can be found on the bottom of the HOME under a tiny black rubber pull tab). The HOME will beep & light up , the app will automatically open and upload the measurements directly to the iCare Clinic Software within a few seconds. It will then prompt you to unplug the device. (Note: You CANNOT use the option if you own an apple iphone)

Can someone help me take the measurements?

YES. This can be ideal if you have someone available to help you take measurements. The process is the same for positioning the HOME.

Is the iCare Clinic Software free?

YES and NO. With a purchase you get 1-year free access to the software. After that it is $69/year. If you are renting the device, you will have access to your data for up to 90 days from the end of your rental period. Besides the copy of your results we furnish you with, you can download and print your results from the Clinic software.

If I buy a device and don’t want to keep the online software is there another option?

YES. iCare has a program called LINK that you can download to your computer. This software will keep track of all your measurements just like the online platform. For a link you can check out the resources page on our website under owners help.

If I buy an iCare HOME, how do I get more probes?

You can go to the iCare-world website and click on the button at the top labeled “order more probes”. They are about $50/box of 50.

If I am renting an iCare HOME and need more probes, what do I do?

Simply contact us via Info@MyEYES.net and let us know what we can do to help.

Additional Resources on Home Tonometry

 

Below are some resources which explain the importance of home tonometry to your treatment of glaucoma and the benefits of 24 hour IOP monitoring.

 

Webinar on Home Tonometry – from The Glaucoma Foundation and MyEyes

 

Home Monitoring of Eye Pressure Comes of Age – by Johns Hopkins Medical

 

Glaucoma Management Using Pressure Measurements by the Patient – by Glaucoma Today