Support Plan
Ongoing Ambassador support, iCare CLINIC management, and accessory access for your HOME2
What's Included
Everything in your Support Plan subscription
- Remote troubleshooting — pairing, reading errors, syncing
- iCare CLINIC account management (replaces standard subscription fee)
- IOP data transmission to your doctor on request
- Accessory access — probes, bases, collars, battery doors, applicators
- Device troubleshooting with loaner option if needed
- Shipping on accessories and parts
- Cancel anytime after 3 months
Remote Troubleshooting
Pairing issues, reading errors, syncing problems — we walk you through it.
iCare CLINIC Management
We manage your CLINIC account, replacing your standard subscription fee.
IOP Data Reporting
We transmit your pressure data to your doctor on request.
Accessory Access
Probes, bases, collars, battery doors, and applicators shipped to you.
Support Plan
Monthly
Billed monthly. No minimum commitment — cancel any time.
Support Plan
Yearly
Works out to $8.25/mo · save $128.88 a year vs monthly
Paid upfront for 12 months. Renews each year.
Available to any HOME2 owner, regardless of where you purchased.
Need device repair coverage instead? See Extended Warranty Plans
Common Questions
About the Support Plan
Who is the Support Plan for?
The Support Plan is for HOME2 owners who want ongoing hands-on help — whether you purchased from MyEyes or from another distributor like iCare USA.
What does the 3-month minimum mean?
You are billed monthly at $18.99. After the first 3 months you can cancel at any time by contacting our team.
Does the Support Plan cover accidental damage?
No. The Support Plan covers software, connectivity, and accessory support. For device repair or replacement coverage, see our Extended Warranty Plans.
Can I add a Support Plan if I purchased from another retailer?
Yes. The Support Plan is available to any HOME2 owner regardless of where you purchased the device.
What is the difference between monthly and yearly billing?
Both include the same support services. Monthly billing charges your card each month and has no minimum commitment. Yearly billing charges once for 12 months upfront. See the pricing cards on this page for current prices.
Questions About the Support Plan?
Our team can help you decide if the Support Plan is right for your situation.
1-888-959-5563