Last updated: June 2026
MyEyes Corporation offers a warranty for iCare HOME2 devices purchased through MyEyes (myeyes.net or 1-888-959-5563). Plans are available in 1-Year (Annual), 2-Year, and 3-Year terms.
Plan & Payment Terms
- One-Time Payment. The 3-Year and 2-Year Warranty plans are one-time payments. There is no subscription.
- Annual Subscription. The 1-Year (Annual) Warranty is a subscription. The fee is charged upfront on the date of purchase and renews on the same calendar date each year.
- Minimum Term. By purchasing the 1-Year plan, you agree to a minimum 1-year commitment. Cancellations take effect at the end of the current term. No refunds or prorated refunds are provided if canceled before the renewal date.
- Auto-Renewal. Subscriptions renew automatically each year unless canceled before the renewal date.
- Purchase Eligibility. The Warranty must be purchased at the time of HOME2 purchase. Exceptions require prior approval from a MyEyes team member via our customer care line (1-888-959-5563). HOME2 devices purchased through another company or distributor are not eligible.
What's Covered
- Defects in materials and workmanship
- Battery and parts
- Software defects, including Bluetooth connectivity issues
What's Not Covered
- Physical damage (including drops, cracks, or misuse)
- Water or liquid damage
- Lost or stolen devices
- HOME2 devices not purchased from MyEyes
Contact & Full Terms
For questions about your warranty, contact us at info@myeyes.net or 1-888-959-5563.
Full MyEyes Terms of Use apply: myeyes.net/terms.